Australian Wooden Boat Festival 2027 | 5–8 February
Please read the following information before contacting the Box Office.
The Australian Wooden Boat Festival (AWBF) is a not-for-profit organisation run by a small team of staff and volunteers. We endeavour to respond to ticketing enquiries within 72 hours, excluding weekends and public holidays.
Email: boxoffice@awbf.org.au
Phone: (03) 6223 3375
These terms and conditions apply to ticketed events, workshops, tours and experiences organised and ticketed directly by the Australian Wooden Boat Festival through Humanitix.
For events promoted by AWBF but managed by external organisers or venues, please refer to the relevant organiser’s ticketing terms and conditions.
Accessible Events & Ticketing
Bookings for Patrons with Accessibility Requirements
We are committed to making Festival experiences as accessible as possible. Patrons with individual accessibility requirements are encouraged to contact the Box Office before booking so that suitable arrangements can be discussed.
Email: boxoffice@awbf.org.au
Phone: (03) 6223 3375
Companion Cards
AWBF recognises the Companion Card program and provides complimentary admission for eligible companions attending AWBF-managed ticketed events with a paying ticket holder, subject to the conditions of the program.
Companion Card bookings must be arranged directly through the Box Office. A valid Companion Card must be presented upon entry if requested.
Terms & Conditions of Sale and Entry
By purchasing or holding a ticket to an AWBF-managed event, you agree to the following terms and conditions.
- Booking information: It is the responsibility of the purchaser to check all booking details before completing a purchase, including the event name, date, time, location, ticket type and any age or participation requirements.
- Refunds and exchanges: Tickets are not refundable or exchangeable for change of mind, inability to attend or incorrect bookings, except where required by Australian Consumer Law or where otherwise specified in the individual event’s refund policy.
- Event cancellations and significant changes: If AWBF cancels an event or makes a significant change, ticket holders will be contacted using the email address supplied at booking. Refunds or other remedies will be provided in accordance with Australian Consumer Law. Refund processing times may vary depending on the payment provider.
- Ticket purchases and resale: Humanitix is the authorised ticketing platform for AWBF-managed events. Tickets obtained through unauthorised third-party sellers or resale websites may be invalid, and entry cannot be guaranteed.
- Changes to booking details: Purchasers may be able to update attendee names and contact information using the Manage Order link in their Humanitix confirmation email. Where changes cannot be made online, please contact the Box Office. Changes to event dates, sessions or ticket types are subject to availability and the applicable event conditions.
- Admission: AWBF reserves the right to refuse or delay admission, or request that a patron leave, where reasonably necessary for safety, security, event capacity or compliance with venue and event requirements. Late admission may not be possible for some ticketed experiences.
- Age and participation requirements: Some workshops and activities have minimum or maximum age requirements, participant limits or specific safety instructions. These will be outlined in the individual event listing and must be observed.
- Event changes: AWBF may make reasonable changes to event programs, presenters, venues or schedules where necessary. Where a change is significant, ticket holders will be advised of their rights and available options.
- Photography and recording: Photography, filming and audio recording may be restricted during certain events, workshops and performances. Patrons must comply with any instructions provided by event staff or presenters.
- Ticketing enquiries: AWBF endeavours to respond to ticketing enquiries within 72 hours, excluding weekends and public holidays. Refund requests will receive an initial response within five business days.
These terms and conditions operate in accordance with Australian Consumer Law and do not limit any statutory consumer rights.
AWBF may update these terms and conditions from time to time. Any changes will be published on this website and will not remove rights already held by ticket purchasers under applicable law.
Ticket Prices & Booking Fees
Ticket prices are displayed on the relevant Humanitix event page and/or third-party ticketing website and are correct at the time of publication.
Prices and ticket availability may change. Any applicable booking or transaction fees will be disclosed before purchase.
Privacy & Data
Humanitix is the authorised ticketing platform for events managed directly by the 2027 Australian Wooden Boat Festival.
AWBF collects personal information necessary to process bookings, manage event attendance, communicate important event information and undertake Festival evaluation and reporting.
Personal information is handled in accordance with applicable Australian privacy legislation and relevant privacy policies.
For more information about how Humanitix manages personal information, please refer to the Humanitix Privacy and Cookies Notice